Ordering
Fabrik shall accept your orders through email, by phone ( follow-up written confirmation) or through electronic means for web-based orders.
You may not cancel an order accepted by Fabrik (i.e.,they are non-refundable), except upon the consent of Fabrik in each instance.
Fabrik does not accept P.O's.
Fabrik does not accept personal cheques.
All orders will be paid for by pre-payment, credit card, E-transfer; PayPal or Corporate/Government cheque. When payment is paid by cheque, the order will be held until the cheque clears within the banking system. Once the cheque clears - the order will be released.
Fabrik shall deliver Goods freight on board "F.O.B". Please see our shipping terms for more information.
Fabrik´s shipping facility; risk of loss for Goods passes to you once the Goods are loaded onto the courier at Fabrik’s facility (s). Fabrik shall make commercially reasonable efforts to meet any shipment date stated on the face of any accepted order.
However, you understand and agree that shipment of Goods is subject to availability, and FABRIK EXPRESSLY DISCLAIMS LIABILITY FOR ANY FAILURE TO MEET SUCH DELIVERY DATES.
Fabrik shall have the right to deliver Goods at one time or in portions from time to time, and to invoice for those portions delivered.
Payment will not be considered final until all freight charges and taxes billed to you have been paid.
A $10.00 shipping charge will be added to each order. You may also pick up your orders at Fabrik if offered / chosen as a shipping option during the checkout process..
Payment
All orders will be paid for by pre-payment, credit card, E-transfer; PayPal or cheque.
When payment is paid by cheque, the order will be held until the cheque clears within
the banking system. Once the cheque clears - the order will be released.
You shall purchase Goods in accordance with Fabrik´s price list in effect at the time of
the order (less other discounts, if any).
Prices are exclusive of all sales or use taxes, tariffs, customs (except fees associated
with original U.S. importation which Fabrik pays), duties and other governmental
charges. You shall pay or reimburse Fabrik for any and all such charges.
Late payment of any amount will be grounds for Fabrik to discontinue performance
under these terms and conditions of sale.
For credit card verification, please use the same address that the credit card company
sends your paper statements to.
We do not guarantee that international Credit Cards will be accepted by our processing
company. If you are declined please use a Canadian Credit card, Paypal, bank wire
transfer; E-transfer or contact customer service at [email protected]
Visa and MasterCard
If you choose VISA, MasterCard or American Express, you can place your order in
absolute confidence of security with our system. All transactions are encrypted by our
software and sent to the respective credit card company in a secure manner.
You must use the same address that is shown on your credit card statement. Orders
with missing or incorrect information will be declined or held until corrected information
is confirmed to complete your transaction.
Please contact your card provider to answer any questions that you may have.
https://en.wikipedia.org/wiki/Visa_Inc.
Wire Transfer
You can make payment by sending a wire transfer. Once the order has been finalized and confirmed you will receive a confirmation email with your order number along with the bank information necessary to proceed to finalized payment. Once your transfer has been received your order will be shipped immediately. International wire transfers are not accepted as payment by Fabrik. If you have any questions regarding wire transfers, please contact your banking institution or follow the link below:
Interac e-Transfer
Interac e-Transfer is a convenient way to send money directly from one bank account to another. All you will need is an email and access to either online or mobile banking through a participating financial institution. Please do not send the funds until the stock has been confirmed. We cannot deposit less or more than what the e-transfer is worth.
To send an Interac e-Transfer:
1. Login to online or mobile banking at a participating financial institution
2. Choose Interac e-Transfer (or Interac Email Money Transfer) within the Transfer/Payment menu options
3. Add Fabrik.ca as a recipient by entering our email address [email protected]
4. Fill in the Interac e-Transfer information (dollar amount, account from which to withdraw the funds and the security question ( In this case your 6 digit order number starting with 41.... )
5. Follow the instructions to confirm the information and complete the transfer
Once we have received confirmation of deposit, your order will be shipped. Please check with your bank for credit limits. In rare cases, multiple instalments may have to be made. Please contact [email protected] for assistance.
If you have any questions about interac e-transfers, please contact your bank or follow the link below:
PayPal
PayPal is our preferred way of payment and the most secure and flexible service for our customers.
You do not need to have a PayPal account to use the service. To open an account please visit https://www.paypal.com/fm/home.
When checking out, your shopping cart will automatically direct you to PayPal to confirm payment. To speed up the processing and delivery of your order please have your shipping address confirmed by PayPal ahead of time.
If you need help understanding or paying with PayPal, please follow the link below.
https://www.paypal.com/fm/smarthelp/article/how-do-i-send-a-payment-by-using-paypal-faq660
When using a credit card - you will be asked to enter the CVV security code printed on the card. For Visa and MasterCard, the CVV security number is found on the back of the card on the right side just above or adjacent to the signature strip. The CVV security number can be found on the front of the card. This number is a four digit number.
Your CVV number can be located by looking on your credit or debit card, as illustrated in the image above:
Providing your CVV number to an online merchant proves that you actually have the physical credit or debit card - and helps to keep you safe while reducing fraud.
CVV numbers are NOT your card's secret PIN (Personal Identification Number).
You should never enter your PIN number when asked to provide your CVV. (PIN numbers allow you to use your credit or debit card at an ATM or when making an in-person purchase with your debit card or a cash advance with any credit card.)
CVV numbers are also known as CSC numbers ("Card Security Code"), as well as CVV2 numbers, which are the same as CVV numbers, except that they have been generated by a 2nd generation process that makes them harder to "guess".